Learning Management System (LMS) Platform Terms and Conditions

Last Updated: 01 Jan 2025

1. Introduction

Welcome to the Learning Management System (LMS) platform (“Platform”) operated by Aktrea Learning Xperience Private Limited (“Aktrea”, “Company”, “we”, “our”, “us”). These Terms and Conditions (“Terms”) govern your use of our LMS platform and related services provided through enterprise-specific domains (e.g., [enterprise].aktreasolutions.com).

By accessing or using our Platform, you agree to be bound by these Terms. If you disagree with any part of the Terms, you may not access the Platform.

2. Platform Access and Authentication

2.1 Enterprise Access

Access to the Platform is provided exclusively through enterprise client arrangements
Users must authenticate through enterprise-approved authentication methods (e.g., Single Sign-On)
Access credentials and permissions are managed according to enterprise client specifications

2.2 User Account Responsibilities

Maintain the confidentiality of any credentials provided
Use the Platform only through authorized enterprise authentication methods
Report any unauthorized access or security concerns to your organization’s administrator
Comply with your organization’s policies regarding Platform usage

3. Services and Content

3.1 Learning Content

Course content may include both off-the-shelf and custom-developed materials
Off-the-shelf courses are licensed, not sold, on a per-user basis
Custom content ownership is governed by specific enterprise agreements
All content access is subject to enterprise-specified permissions

3.2 Platform Features

Course access and completion tracking
Assessment participation and results recording
Learning progress monitoring
System-generated notifications and reports
Enterprise-specific features as contracted

4. Intellectual Property Rights

4.1 Platform and Content

The Platform and its original content remain the property of Aktrea
Off-the-shelf course materials are protected by copyright laws
Custom-developed content ownership is determined by enterprise agreements
We retain ownership of our development frameworks and methodologies

4.2 Prohibited Activities

Users may not:

Copy, modify, or distribute Platform content without authorization
Attempt to decompile or reverse engineer the Platform
Use data mining, robots, or similar data gathering tools
Share access credentials or course materials with unauthorized users
Use the Platform for any unauthorized commercial purpose

5. Data Processing and Privacy

5.1 Data Processing Role

We operate as a Data Processor under the direction of enterprise clients
All data processing activities are performed according to client instructions
User data is managed according to our LMS Platform Privacy Policy
Data subject rights requests should be directed to your organization

5.2 Data Security

Platform access is restricted through role-based authentication
Data is protected through encryption in transit and at rest
Regular security audits and monitoring are performed
Comprehensive backup and disaster recovery procedures are maintained

6. User Responsibilities

Users agree to:

Provide accurate information when required
Use the Platform in compliance with applicable laws and organizational policies
Maintain the security of access credentials
Not engage in any activity that disrupts Platform services
Not attempt unauthorized access to Platform systems or content

7. Communications

7.1 Platform Notifications

System-generated notifications related to learning activities
Course assignment and completion reminders
Enterprise-approved communications
Learning progress reports

7.2 Email Practices

Emails sent only for legitimate Platform-related purposes
Communication frequency follows enterprise specifications
All communications branded according to enterprise requirements

8. Disclaimer and Limitation of Liability

8.1 Service Availability

We strive to maintain Platform availability but do not guarantee uninterrupted access
Platform maintenance and updates may cause temporary unavailability
Specific service levels are governed by enterprise agreements

8.2 Limitation of Liability

To the fullest extent permitted by law:

We shall not be liable for any indirect, incidental, special, or consequential damages
Our total liability is limited to the amount paid for the specific service giving rise to the claim
Platform and content are provided “as is” without warranties of any kind

9. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be communicated through the Platform or enterprise administrators. Continued use of the Platform after changes constitutes acceptance of modified Terms.

10. Contact Information

For Platform-related queries:

Contact your organization’s administrator
Technical support: service@aktrea.com
Address: The Executive Zone, Shakti Tower 1, 766, Anna Salai, Thousand Lights, Chennai, Tamil Nadu 600002

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in Chennai, India.